Due to the unique nature of our products there are no refunds or returns. These are real seashells and each shell must be handled with care as they can be fragile.
You can always contact us for questions regarding your purchase at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items broken or damaged within 30 days of purchase may be eligible for compensation.
Please allow 3-4 business days for standard orders and 7-10 business days for custom orders to get shipped out.